We are committed to ensuring you enjoy your stay & that you leave us wanting to return. We both believe that the highest level of customer service, a friendly reception & high quality products are the very least that our guests deserve.
We're keen to support the local community that has welcomed us so generously & want to help preserve the environment that attracted us (& presumably you) to this area. We always use local produce wherever possible. After much thought we've decided, that faced with a choice of local produce or organic produce from elsewhere, we opt for local free range sources. Our rationale is twofold: We want to support the local economy & we see little environmental benefit in buying organic produce that has incurred high transport mileage.
We're not zealots & we recognise that you're here on holiday. But we hope you might take some comfort from knowing that we do all we can to minimise the environmental impact of your visit.
- Our meat, dairy produce & vegetables come from local sources within 15 miles of Padstow. In this way we support local suppliers & help the environment by reducing transit emissions whilst providing you with the highest quality products.
- Most products are delivered which is a more efficient and environmentally friendly approach than the alternative of us making trips to various suppliers.
- Where we do use imported produce we opt for Fair Trade brands where available.
- The bottled water we supply is filtered, chilled local soft tapwater.
- Where hygiene standards allow, all cleaning and washing products are ecologically sound & are not based on petro chemical materials.
- Unless you request otherwise, we will change your bedding & towels after four nights in order to reduce our water consumption.
- We're careful about the products we buy to run our business. We aim to reduce the amount of inherent waste we buy (packing etc.), re-use what we can & recycle as much as possible.
- Our electricity comes from renewable sources.
- Our laundry is accredited by the Green Tourism Scheme for Businesses.
- The toiletries in your room are hand blended by Mary, using ethically sourced & environmentally friendly ingredients.
- Rainwater & a proportion of our bath/shower waste is conserved and used to water the gardens.
- Food waste is composted on-site.
In addition we are keen to support the local Royal National Lifeboat Institute. On our breakfast menu each day we will feature an RNLI special. For each special ordered £1 goes to the RNLI.
We also add a optional £1 contribution to all guest bills.
